Failure to comply with Emerald Park T&C’s will result in cancellation of the membership.

Memberships cannot be sold to another party, resold/exchanged, or profited for, under any circumstance, and will result in cancellation without refund.

This contact must complete an amendment form and show valid ID to authorise the changes.

Any changes to a membership, separate to set up and renewal, must be made by the main contact on the membership pass.

Memberships cannot be used in conjunction with any other offers in Emerald Park e.g., school tours, Christmas & Halloween events, corporate/hotel tickets, special offers etc.

Restricted dates include, but are not limited to: any themed and/or special events organised by or external to Emerald Park, e.g., Halloween/Christmas events.

Membership is subject to some restrictions in usage dates, where additional charges at a special rate may be made available.

Members will not be refunded for any full priced tickets purchased whilst holding a valid membership.

Emerald Park reserves a member’s allocation which operates on a first come, first served basis. A deposit will be taken upon booking and released on the day of visit.

All members must book to visit in advance online.

An adult must be present on each membership and children under 16 must be always accompanied by an adult 18+ or they will be refused entry.

Appropriate ID is required as without it, memberships cannot be processed. Guests entitled to free entry e.g., carers, can be named on a membership free of charge.This will entail a member’s photo being made visible to the staff member on the till screen. Emerald Park reserves the right to scan each member’s card upon entry. Memberships cannot be activated unless photographs are taken. Emerald Park requires a photograph for membership where consent is required.

Memberships found to be held by persons, other than those named and photographed, will be retained by Emerald Park. A membership is for use by the named and photographed guest(s) only, and is not transferable under any circumstances.Emerald Park will close December 23rd, 2023 and reopens 2024 (subject to change). An Emerald Park membership is valid for 1 year from date of purchase (subject to opening dates).

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